It was a pleasure to have you working with us during these past six months. During that time you led us through countless situations that, were it not for your competence, would have caused us gut wrenching anxiety. I never thought there were so many inspections and test that a property had to go through to complete a sale. Everything had to be inspected and when there were deficiencies you knew the most efficient way to effect correction and who could do the job.
Not only did you look in on the property on a regular basis but you reacted to neighbor’s notification of problems. When a neighbor said someone had left a light on you went over and turned it off. When a neighbor said a snow plow had damaged the mail box you knew who to call to get it fixed. It’s things like this which are beyond normal that demonstrate your dedication and professionalism.  
All the way through you kept us updated on progress and you followed up on action needed by your counterpart to insure that there were no unnecessary delays. Because the process was delayed by the government shutdown you followed up as best you could to keep us informed of the status of approvals at that level.
John, you are a true professional and we really appreciate the way you guided us in bringing about a successful conclusion.
Thank you very much for all you did for us.
Thank you so much for everything you did to help Jeff and me with the new house. I wouldn’t have trusted anyone else to do it, knowing that you would be the best!! Thanks again, Jeff and Susie
Dear Mr. Brown: We are writing this letter to express our many thanks and sincere appreciation for the work of your real estate business in the recent sale and purchase of homes. But, the real object of our thanks is for your sales agent, John D. Crum. John was a pleasure to work with and at all times listened to us, something we have found somewhat rare in his profession. For 10 months we were treated with respect by John and he quickly assessed our needs and preferences. Once we explained to him what type of property we wanted, he searched tirelessly and creatively to find a suitable home. More importantly, he never pressured us to look at properties contrary to our specifications. He accurately read our style of business acumen (which is a cross between naivety and cynicism), and avoided interfering with our pace. I know he must be a special person to have been so patient with our at times unreasonable demands. Once the contracts were secured, John kept us informed on progress, or the lack of progress, on an almost daily basis. His aggressive pursuit of information and detail in the closing days of our sale made the settlement go through when it looked as if it would surely collapse. We especially appreciate and admire his effort in dealing with the buyer’s settlement attorney. It saved us a very big problem. In closing, I would like to commend your staff, and most especially John Crum on his earnest and tireless efforts on our behalf. His personable style was appreciated at all times during our dealings. We just wanted him to know we have not and will not forget our association with him. Mr. Brown, you would do well to keep John busy in your business. He is truly an asset. Very sincerely yours, Darrell and Paula
John is an extremely knowledgeable professional with a wide variety of skills/expertise and a patient, down-to-earth disposition. He has a refreshing approach to business that includes investing of himself in the relationship and transaction. He was very quickly able to find me a space for my new business that met my numerous requirements and made the process quite painless. Patrick
Dear John, I can't thank you enough for everything! You are the best. My family and I truly wish you the very best in everything. Please don't be a stranger. You are always welcome here in my new home. All my Love, Leanna
Dear John, We were very pleased in having you handle the sale of our house. We feel your guidance and assistance in this matter far exceeded the normal services provided by most real estate agents.Enclosed is a small gift as an expression of our thanks. Sincerely, Pat & Bernie
Dear Mr. Crum, Just wanted to thank You! I do appreciate you and all you have done and are doing for us. Praying God will bless You abundantly, Gareth & Ruth
John, Thank you so much for all your help finding and getting me a place for my business. I truly appreciate your 'over and above' efforts. Thanks you , Pat
Dear John, Thank you for all of your hard work, patience and kindness throughout this process! You are the best. We could not have done this without you. It was wonderful working with you. Please keep in touch and definitely visit when you can - with Gracie. Best Wishes Always, Love Rick, Diana & Ariyana
Dear John, Just a little something to Thank You! for all your hard work- You are truly a great friend and property manager... Leanna
Good morning John, I wanted to say thank you for all the hard work you put into assisting me with purchasing a home. The process took quite a few turns and some time but it all worked out well, so thank you for your patience and supporting me in making sure things are done properly. Happy Thanksgiving! With gratitude, Amanda

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John D. Crum | Still Real Estate Sale or Lease, llc | 301-667-8455
8551-A Catoctin Mountain Highway Frederick, MD 21701 Copyright © 2016. John D. Crum, All Rights Reserved